Manufacturing · 150 seats

Ransomware Recovery & Hardening

A 150-seat manufacturer hit by targeted ransomware was back in production in under 12 hours with zero data loss - then hardened so it never happened again.

Northgate's network operations center monitoring an incident response

The Challenge

A targeted ransomware attack encrypted the ERP database and halted production lines. The manufacturer's internal team had no tested recovery path and no way to know how far the attacker had spread.

The Solution

Northgate's incident-response protocols engaged immediately: the network was isolated to stop lateral movement, systems were restored from immutable offsite backups, and a next-generation EDR platform was deployed across every endpoint before anything was brought back online.

<12h
To production resumed
0
Records lost
100%
Endpoints under EDR after

The Result

Production resumed in under twelve hours with zero data loss, thanks to backups that had been tested rather than assumed. In the weeks after, Northgate hardened the environment end to end - segmentation, MFA everywhere, and continuous monitoring - so a repeat attack has nowhere to land.

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